Frequently asked questions
Below are answers to some of the most frequently asked questions. Feel free to contact us if you have a question not listed here.
Do you ship across the country?
Yes. We ship nationwide across Ghana and worldwide — based in Ghana, serving a global audience. Domestic orders typically arrive within 1–3 business days; international timelines vary by destination and are shown at checkout.
Can I return a product after purchase?
Yes. We accept returns within 30 days of delivery. Items must be unworn, in original condition and with tags attached. Start a return by replying to your order confirmation or emailing us.
What payment options do you accept?
Payments are processed securely via Paystack in Ghana cedis (GHS) — including cards and mobile money. International cards are supported. (Payments run in test mode in this preview build.)
How do I track my order?
Use the Track Order page with your order number and the email on your order, and we'll show its latest status. You'll also receive tracking by email once your order ships.